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Okay, so let me tell you a little bit about this ice maker. It's awesome, truly it is. But totally not what I originally expected. But that was of my own doing. I have been looking for an ice maker for a while and when I saw this come across my dashboard, I hit "order" so fast I think my knuckles cracked. The issue here is that I just saw "ice maker" and looked at the photo. I didn't actually read anything further about it until after the order was placed. It was only then that I saw it was a commercial unit that makes 150 lbs of ice within a 24hr period. I live in an apartment. On the 3rd floor. With no elevator. The delivery person was so nice to carry the package all the way up and set it outside my apartment door! But this unit is huge (or, rather average in size for a commercial unit), and comes up to my hip. I got an extension hose in order to hook it up, and it works wonderfully, honestly, but is a far cry from the countertop unit I originally assumed it would be. Not a complaint! Clearly I did not read everything before ordering this commercial ice maker and that is totally on me. But if you have a house and use a lot of ice, or if you run a business where you go thru a significant amount of ice on a regular basis, this unit is absolutely for you. The cubes are a great size, the unit is pretty quiet for its size, and I am quite impressed. Tho, my poor kitchen is not nearly big enough to fit this wonderful machine.